30-Day Return & Exchange Policy

Eligibility

At Sporty Jacket, we want you to shop with confidence. If you’re not completely satisfied with your purchase, you have 30 days from the date of delivery to initiate a return.

To qualify for a return:

• Items must be unused, unwashed, and in their original condition

• Tags must be attached, and the product should be in its original packaging

• We cannot accept used, altered, or damaged items

How to Initiate a Return

To start your return, please reach out to our support team at admin@sportyjacekt.com with your order number and a brief reason for the return.

Our team will review your request and provide a return authorization along with step-by-step return instructions.

Return Shipping

• Customers are responsible for return shipping fees

• If the return is due to an error on our end (e.g., wrong or defective item), we will cover the return shipping costs

Packaging Guidelines

To help ensure your item reaches us safely, please return it in the original packaging, whenever possible.

Refunds

Processing Time

Once we receive and inspect your return, you will receive an email notification with the approval or rejection of your refund.

• Approved refunds will be issued to your original payment method within 5–7 business days

• Processing times may vary depending on your bank or credit card provider

Partial Refunds

If the item shows minimal signs of use but is still in acceptable condition, a partial refund may be granted at our discretion.

Non-Refundable Items

The following items are final sale and cannot be returned or refunded:

• Clearance or promotional items

• Gift cards

Exchanges

Eligibility

Need a different size or style? No problem! Exchanges are allowed as long as your item meets our return conditions.

Follow the same return process, and we’ll help you place an order for your replacement item.

Shipping Costs for Exchanges

• Customers are responsible for both return and reshipping costs

• Our team will guide you through the steps to complete your exchange once your return is processed

Need Help?

Our Sporty Jacket customer support team is here to assist you every step of the way. If you have any questions or need help with a return, refund, or exchange, please contact us through our Contact Page.

We aim to respond to all inquiries within 1–2 business days.

Thank you for choosing Sporty Jacket!
We appreciate your trust and are committed to delivering a smooth, hassle-free shopping experience.