Privacy policy

Privacy Policy

Effective Date: August 11, 2026

At Sporty Jacket, we respect your privacy and take reasonable steps to protect the personal information you provide to us. This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and how we work to safeguard it when you visit our website, create an account, place an order, or communicate with us.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

To operate our website and provide our products and services, we may collect different types of information.

Personal Information

When you place an order, contact our team, or interact with our website, we may collect information such as:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order and purchase details
  • Information you voluntarily provide when communicating with customer support

Device & Technical Information

Certain technical information may be collected automatically when you browse our website, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Time zone
  • Referring website
  • Pages you visit
  • Date and time of your visit
  • Cookies and similar technologies

This information may be used to maintain website security, improve performance, and provide a better browsing experience.

2. How We Use Your Information

We may use collected information for legitimate business and operational purposes, including:

  • Processing and completing your orders.
  • Confirming and verifying payments.
  • Arranging shipment and delivery.
  • Providing order confirmations and tracking updates.
  • Answering customer service questions.
  • Identifying and preventing fraudulent or unauthorized activity.
  • Improving our website, products, and services.
  • Meeting applicable legal, tax, and regulatory requirements.
  • Sending important communications related to your orders or use of our services.

We do not use personal information for unrelated purposes without obtaining consent when such consent is required by applicable law.

3. Payment Information & Security

Protecting your payment information is important to us.

Payments made through our website are handled by secure third-party payment service providers.

Sporty Jacket does not store or directly access your complete credit card or debit card details.

Payment information is transmitted through secure technologies and industry-standard encryption intended to protect financial information during transactions.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Where necessary to operate our business, we may share limited information with trusted service providers, such as:

  • Payment processing providers
  • Shipping and courier companies
  • Website hosting providers
  • Technology and security providers
  • Analytics service providers
  • Customer support providers

Information shared with these providers is limited to what is reasonably necessary for them to perform their services.

We may also disclose information when required by applicable law, legal proceedings, governmental authorities, or other lawful requests.

5. Cookies & Similar Technologies

Sporty Jacket may use cookies and similar technologies to improve website functionality and your browsing experience.

These technologies may help us:

  • Keep items in your shopping cart.
  • Remember certain browsing preferences.
  • Improve website functionality.
  • Understand website traffic and performance.
  • Support website security.

Most internet browsers provide options for managing or disabling cookies through their settings.

Disabling cookies may affect some features or functionality of our website.

6. Your Privacy Rights

Depending on where you live and the privacy laws applicable to you, you may have certain rights concerning your personal information.

These may include the right to:

  • Request access to personal information we hold about you.
  • Ask us to correct inaccurate or incomplete information.
  • Request deletion of personal information where legally permitted.
  • Object to or request restrictions on certain forms of processing.
  • Withdraw consent for marketing communications.
  • Request a copy of your personal information where applicable.

If you would like to exercise an applicable privacy right, please contact our customer support team using the contact information below.

We may request reasonable information to verify your identity before completing certain privacy requests.

7. Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

  • Processing and fulfilling orders.
  • Providing customer support.
  • Meeting legal, tax, and accounting obligations.
  • Resolving disputes.
  • Enforcing our policies and agreements.

When information is no longer required for these purposes, we may securely delete or anonymize it where appropriate.

8. International Data Transfers

Sporty Jacket serves customers in different countries, so personal information may be processed or transferred to countries outside your country of residence.

Where required by applicable law, we take reasonable measures intended to help protect personal information when it is transferred or processed internationally.

9. Marketing Communications

If you voluntarily subscribe to our newsletter or promotional communications, we may use your information to send information about products, offers, promotions, or other marketing updates.

You can unsubscribe from marketing emails at any time by using the “Unsubscribe” option included in our promotional emails or by contacting our customer support team.

Choosing not to receive marketing communications will not prevent us from sending necessary service-related messages, such as order confirmations, shipping updates, account information, or customer support communications.

10. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate parental or legal guardian consent, we will take reasonable steps to remove that information from our records.

11. Third-Party Links

Our website may occasionally contain links to websites, applications, or services operated by third parties.

Sporty Jacket does not control the privacy practices or content of these external services and is not responsible for their policies.

We recommend reviewing the privacy policy of any third-party website you choose to visit.

12. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our business operations, legal requirements, or website functionality.

Any revised version will become effective when published on this page. We recommend checking this page periodically for updates.

13. Contact Information

If you have questions about this Privacy Policy or would like to know more about how your personal information is handled, please contact our customer support team.

UK Address: 23 Lodge Close, Northampton, England, NN5 6SH, United Kingdom
Email: info@sportyjacket.com
Phone: +447476888071
Business Hours: Monday to Friday, 9 AM to 5 PM